My SMS code came but it didn't work. Can I get a refund?
If a code arrived but it didn't work in the app, we can check it and refund you if it was faulty.
What to do:
- Contact support with the number, the order, and the time the code arrived. You can also message us on Telegram at @dualsmssupport.
- Our team checks the code with the provider within 24 hours of when you received it.
- If the code was faulty, we refund the amount to your DualSMS wallet.
Refunds go to your site wallet, not to your bank or UPI. Wallet money can't be withdrawn, except through Refer & earn at /referral.
If no code came at all, see Why didn't my SMS code come, and what should I do?.
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