What should I do if the SMS code came but didn't work?

Sometimes the code arrives, but the app says it is wrong or doesn't go through. Once a code arrives, the number counts as used, so you can't cancel it for a refund yourself.

If this happens, contact Support with your order details and the number. Our team checks the code with the provider within 24 hours of when you received it. If the code was faulty, we refund the amount to your DualSMS wallet.

We aim to reply within 4 hours. For quick help, message us on Telegram at @dualsmssupport.